UNBALANCE Corporation (hereinafter referred to as the “Company”) handles personal information provided by you (hereinafter referred to as the “Personal Information”) in accordance with the following policy.

Compliance with Laws and Regulations

The Company shall handle the acquisition, use, and other processing of Personal Information in accordance with this Privacy Policy, the Act on the Protection of Personal Information, and other related laws and regulations. If there are provisions that differ from this Privacy Policy on the individual websites where Personal Information is provided or in notices presented at the time of provision, such differing provisions shall take precedence.

Acquisition of Personal Information

The Company shall obtain Personal Information from users with their consent by fair means in the following cases:

• When users input information via terminal operations while using the Company’s services.
• When information is automatically transmitted as a result of using the Company’s services.
• When information is provided by a third party with the user’s consent or otherwise lawfully obtained.

Use of Personal Information

The Company shall use Personal Information, with the user’s consent as the legal basis, for the following purposes. If the Company intends to use Personal Information for purposes other than those listed below, the purpose of use shall be separately disclosed or notified at the time of acquisition. Notwithstanding the foregoing, if Personal Information is provided by a third party with a separately defined purpose of use, such purpose shall take precedence.

• For the provision and improvement of the Company’s services.
• For planning, development, and sales of new services.
• For research and development related to the Company’s services.
• For surveys, analysis, and marketing regarding the use of the Company’s services.
• For event announcements, notices, and information provision.
• For responding to user inquiries.
• For ensuring the safe provision of the Company’s services.

Users may withdraw their consent at any time. However, upon withdrawal, users may be unable to use part or all of the Company’s services.

Retention Period

The Company shall define a retention period for Personal Information within the scope necessary for the purpose of use, and after the retention period has expired or the purpose has been achieved, the Company shall promptly delete or dispose of the Personal Information in an appropriate manner.

Security Measures

The Company shall take necessary and appropriate security measures to prevent leakage, loss, or damage of Personal Information and shall strive to make improvements.

Supervision of Employees and Contractors

The Company shall appoint a manager for each division handling Personal Information, and such manager shall properly manage Personal Information. Only officers and employees who have proper authority and training shall handle Personal Information. The Company may entrust part of its operations involving Personal Information to third parties within the scope necessary for the purposes of use. In such cases, the Company shall contractually obligate such parties to handle Personal Information appropriately and shall supervise them as necessary.

Provision to Third Parties

Except as permitted by law, the Company shall not disclose or provide Personal Information to third parties without the user’s consent, except in the following cases:

1. When necessary for compliance with legal obligations.
2. When it is deemed appropriate for a third party (including group companies) to respond to a user inquiry.
3. When requested by courts, prosecutors, police, bar associations, consumer centers, or other comparable organizations.
4. When necessary to protect the life, property, or reputation of the Company, the user providing the Personal Information, or other third parties.
5. When the information is provided in a form that does not identify individuals.

Handling of Cookie Information and Similar Technologies

The Company may use cookies, web beacons, and other similar technologies on its websites. Although no new Personal Information is collected through these means, they may be linked with existing Personal Information.

1. Cookies: Cookies store browsing history and other information on a customer’s computer. Cookies stored when a user visits the Company’s website are mainly used to make the website and services more convenient and to deliver effective advertisements via third-party distributors.
2. Web Beacons: Web beacons use JavaScript or small image files embedded in websites or HTML emails to collect and analyze browsing data. Their primary purpose is to statistically understand usage of certain web pages to improve services.

Third-Party Advertising

The Company outsources advertising distribution to third-party distributors who may recognize cookies stored when users visit the Company’s websites and deliver the Company’s ads. Personal Information is not obtained by such distributors through the Company’s outsourced advertising. Some distributors may provide means to opt out of their cookie-based advertising.

Collection and Use of User Information

The Company collects privacy-related information that may identify individuals (hereinafter “User Information”), such as behavioral and communication history, as follows:

Collected Information:

• Device information (type, model, manufacturer, OS version, language).
• Location information (up to city/ward level, e.g., Chiyoda-ku, Tokyo; IP address).
• Advertising-related information (ad click time, ad display medium such as Apple Search Ads).
• Other information (app installation time, app launch time, app usage details such as which buttons were pressed on the title screen).

Method of Collection:
Automatically collected

Purpose of Use:

• Provision and improvement of the Company’s apps/services.
• Planning, development, and sales of new apps/services.
• Research and development related to the Company’s apps/services.
• Surveys, analysis, and marketing regarding app/service usage.
• Event announcements, notices, and information provision.
• Responding to user inquiries.
• Ensuring the safe provision of services.
• Delivery of optimized advertising.
• Location-based advertising.

Notice and Publication

This Privacy Policy is available via links on the download pages of each app store (App Store, Google Play, etc.). The Company may revise this Privacy Policy, and the revised policy will also be accessible via these links. The revised policy shall apply from the time it is posted.

Method of Obtaining Consent

Please review this Privacy Policy before using the app. By using the app (or continuing to use the app after changes to the policy), you are deemed to have consented to this Privacy Policy.

Suspension of Information Collection/Transmission

You may stop the collection and transmission of User Information by deleting (uninstalling) the app from your device.

External Transmission / Information Collection Modules

This app automatically collects User Information through the following advertising distributors, analytics services, and information collection modules. For details on the collected information, purposes of use, and third-party provision, please refer to each provider’s Privacy Policy:
・Google, Inc. “Firebase” https://policies.google.com/privacy
・AppsFlyer Ltd. “AppsFlyer” https://www.appsflyer.com/legal/services-privacy-policy/

Inquiries Regarding Personal Information

For inquiries regarding this Privacy Policy and Personal Information (including exercising rights under applicable laws for EU users), please contact us at: support@unbalance.co.jp
We will respond promptly and reasonably in accordance with applicable laws and regulations.

Company Name, Address, and Representative

UNBALANCE Corporation
Tomiyamabo Building 4F, 1-3-5 Kanda Jinbocho, Chiyoda-ku, Tokyo, Japan
CEO: Tadashi Miyazaki

Continuous Improvement

The Company shall strive for continuous improvement in handling Personal Information through maintenance and review of internal regulations and staff training.